Residents

FAQs

• How do I complete an incident report?
• How do I fix duplicate resident contacts?
• How do I edit an Observation?
• How do I transfer uploaded compliance documents when a resident transfers buildings?
• Can I delete a compliance item that was wrongfully uploaded?
• What is the difference between physical and financial move in dates?

See all 10 articles

Move-in & Move-out

• Resident Checklist
• Applicants and Resident Move-ins
• How to Assign a Room
• How to Readmit a Resident Profile
• Moved Out Residents

Profile Management

• Resident Profile Basics
• Structured Diagnoses
• How to Upload Resident Photos
• How to Set a Resident "On Leave"
• How to Transfer a Resident
• ALIS Facesheets

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Contacts

• Resident Contacts Reference Guide
• How To Create Mailing Labels for Resident Contacts
• How to Add Community Contacts
• How to Edit Community or Personal Contacts in Bulk

Incidents & Observations

• Guide to Observations
• Guide to Incidents
• Video: Incident Reports

Compliance

• E-Sign Compliance Items
• Inbound Documents
• How to Generate a Resident Emergency Packet
• Electronic Signatures for Compliance Documents and Incidents in ALIS
• Transferring Resident Compliance
• Completing Compliance Items

See all 7 articles

Settings

• How do I create "On-leave" reasons and destinations?
• How to set up your Emergency Packet

Reports

• Guide to Resident Reports
• Resident Report Card