Billing

FAQs

• Why is a payer not appearing when I collect a gateway payment?
• What do the gateway payment response codes mean?

General Ledger

• GL Exports and Period Closures
• Sage IntAcct API Integration
• eMenuCHOICE Integration Guide

Billing for Resident Move-Ins & Move-Outs

• How to End Recurring Charges
• Billing for Resident Move-Ins
• Video: Billing for Move Ins
• How to Set Opening Balances
• How to Add a Security Deposit
• Billing for Resident Move-Outs

See all 7 articles

Payers Management

• How to Add and Manage Payers
• How to Send Receipts for Payments, Credits, and Refunds
• How to send Invoices and Statements to payers

Monthly Billing, Invoices, and Statements

• ALIS Monthly Invoicing
• How to Edit Invoices
• Impact Review in the Resident Profile
• How to set up Invoice Due Dates
• Discounts vs. Credits
• Invoices vs. Statements

See all 16 articles

The Payment Center and ALIS Pay

• ALIS Pay: Check Scanning Reference Guide
• Configure Check Scanner for ALIS Pay
• Check Scanner Troubleshooting Guide
• Payment Center Reference Guide
• ALIS Pay: Payment Gateway Reference Guide
• Set Max Limit for ACH and Credit Card Transactions

See all 9 articles

The Billing Center

• Billing Center Reference Guide
• Billing Center Settings
• Impact Review in the Billing Center
• How to add Credits for Projected Move Outs (with Billing Center)

Approvals and Collections

• The Approval Center
• The Collections Center

Settings

• Billing Settings
• How to add and manage Billing Items

Reports

• How to Use and Audit the Rent Roll Report
• Rent Roll Reference Guide
• Rent Roll Column Calculations