View the below list for bug fixes highlighted in this past month's releases:
26.9.4.0 - Wednesday, September 23, 2026
26.9.5.0 - Wednesday, October 7, 2026
26.10.1.0 - Wednesday, October 14, 2026
26.10.2.0 - Wednesday, October 21, 2026
26.9.4.0
- Observation Center Recorded By Dropdown Loads Reliably: Resolved an issue where the Observations tab could fail to open at communities with large staff lists due to the Recorded By dropdown rebuilding on every page load. The list now loads once per session and is reused. Note: newly added employees may take up to five minutes to appear in the dropdown.
- Impact Review No Longer Suggests Duplicate Charges on Backward-Billed Items: Resolved an issue where ending or changing a backward-billed recurring service could prompt Impact Review to suggest a charge for a month already invoiced. Impact Review now correctly accounts for prior month coverage.
- Barcode Scans That Match Multiple Residents Now Require Staff Confirmation: Resolved an issue where a pharmacy label matching more than one resident would silently check in against one of them, risking a medication attributed to the wrong resident. Scans now use label initials to narrow the match, and staff are prompted to confirm when multiple residents still match.
26.9.5.0
Full drug unit list restored on manual orders: A recent hotfix hid common units like TABS, CAPS, and PATCH from the Unit of Measurement dropdown on new manual orders. New orders now show the full list again, minus any units a community has turned off in Medication Settings.
Account Balances detail report no longer errors on busy accounts: Opening the detail report for a high-activity GL account could replace the tab with a generic error when the query ran too long. It now loads reliably, with a clear message to narrow the date range or filters if a request does run long.
Bulk immunization recording saves reliably: Bulk recording in the Immunization Center could report success while saving nothing for some residents and skip the selected observation note. Observations now save for every resident, blank dates and empty selections are flagged before saving, and transferring or readmitting a resident no longer duplicates dose records.
Bulk Record selection carries over from the All Vaccines tab: Starting Bulk Record or Bulk Schedule from the All Vaccines tab opened with nobody selected and could save before dose details were entered. The selection now carries into the panel, and choosing an Observation Type fills in its default "Keep Active For" duration.
Immunization dates save on the correct day: Dates on a resident or staff immunization record were saved one day early, shifting back further with each save. Dates now save and display exactly as picked, and a dose can no longer be recorded with a future date.
E-signature signer lookup includes all eligible staff: When sending a compliance document for e-signature, the staff lookup left out staff who work at the community but are based elsewhere or hold company-wide access. The lookup now includes them, while still excluding discharged staff and those with no email on file.
UAI form mapping corrected for Walking and Stairclimbing: An answer option that doesn't exist on the UAI form was removed from eight Mobility and Ambulation questions so ALIS answers match the form one to one. The correction applies when Client Services updates the community's evaluation tool from the source template.
Room assignments readable as soon as they're announced: A partner calling the room assignments endpoint right after the room-assigned webhook could be told the resident had no room, sometimes for several days, because it read from a delayed copy. It now reads live data and returns true UTC dates.
Duplicate GL Integration records prevented: Clicking Enable twice during GL Integration setup could create a hidden duplicate record, causing the GL Period Overview to list months twice and doubling occupancy and ADO figures in ALIS HQ. ALIS now allows only one record per community and blocks a second attempt. The fix applies automatically.
Vaccination consent form observations save correctly: Observation details on the vaccination consent form and Record pane were discarded on save with no warning, and "Forever" observations expired immediately. These now save for both residents and staff, "Forever" observations stay active, and changing the Observation Type no longer saves the form early.
26.10.1.0
Reliable Service Plan E-Signature Requests: Fixed an issue where sending a Service Plan for e-signature displayed a success message even though the request failed to send. E-signature requests now process and send correctly. (Note: Any Service Plans that attempted to send between September 30 and this update will need to be sent again.)
Accurate Move-In Dates for API Integrations: Resolved an issue where move-in dates and room assignment start dates sent through our Integration API could occasionally display one day early due to time zone discrepancies. The API now retains accurate move-in dates across all time zones. (Note: This issue only affected third-party integrated platforms, not dates entered directly into ALIS.)
Consistent Filtering for Disabled Payer Types: Fixed an issue on the Billing Settings page where the "Show Disabled" filter for Payer Types would drop when navigating to the second page or sorting the list. This filter now works consistently across all pages and sorting actions. This improvement also applies to the Community Contacts and Payment Methods pages.
Preserved Billing Self-Approval Settings: Resolved an issue where saving any updates within Company Settings > General Preferences would unintentionally toggle off the "Allow Billing Self-Approval for Configured Approvers" setting. Making updates to General Preferences will no longer affect your self-approval settings. (Note: If this setting was accidentally disabled prior to this update, an administrator will need to manually re-enable it.)
Protected Text in Incident Summaries: Fixed an issue where text typed into an Incident Summary could be accidentally overwritten by a blank template if the user changed the Incident Type dropdown. Templates will now only auto-fill if the summary box is completely empty. If you already have text in the box, you can use a new "Insert template" link to safely add the template below your existing notes.
Reliable Loading for Midnight Care Tasks: Fixed an issue where scheduling a care task for exactly 12:00 AM would cause the Care Exceptions Report and the Notifications Care tab to fail to load. Both the report and the notifications tab will now load seamlessly and correctly display tasks scheduled at midnight.
Complete Data Retention for Transferred Evaluations: Resolved an issue where transferring a resident's evaluation to another community occasionally dropped question notes, vitals notes, frequencies, and comments. When transferring an evaluation, all specific answers and notes will now copy over exactly as they were recorded.
Improved Notifications Pop-Up Experience: Resolved multiple issues with the Notifications pop-up in the enhanced navigation view. The pop-up will no longer unexpectedly clear when care is recorded at a different community, and scrolling will now correctly load your full list of pending items instead of just the oldest ten. Additionally, using the "Snooze" option will now properly re-enable the "Close" button.
26.10.2.0
- Complete eSignature Cancellations on Compliance Items: Fixed an issue where cancelling an eSignature request on a compliance item didn’t close every open request, leaving some stuck. Cancel now closes all open requests on the item, and deleting a version cancels its open requests after confirmation. A warning now appears if a request can’t be cancelled or has already been fully signed.
- Saved Answers on Online Forms: Fixed an issue where editing a saved online form with Edit/Fill Online, such as an incident report or a nursing delegation form, didn’t load its saved answers. Saved answers now load as expected. (Note: Forms that were already saved blank before this update can’t be restored.)
- Unapplying Credits in Closed GL Periods: Resolved an issue where credits couldn’t be unapplied from invoices in a closed GL period. Credits can now be unapplied the same way as payments, with the reversal posting to the current open period. (Note: Under a Restricted Close, this requires the Manage Restricted Closed Periods permission.)
- Faster GL Transactions Exports: Fixed an issue where GL Transactions exports for NetSuite and QuickBooks Desktop (IIF) could get stuck on “Exporting.” Exports now finish within seconds, and file contents are unchanged.
- Complete Payment Template Drafts: Resolved an issue where Payment Template drafts didn’t show the full Apply To list or keep each row’s selection. Drafts now keep all selections when resumed with Finish Later, after a validation error on Submit, and in Excel and PDF exports.
- Compliance Forms Staying in Move-In Packets: Fixed an issue where compliance forms with commas, curly apostrophes, or long dashes in their names dropped out of Move-In Packets. These forms now stay in packets as expected. (Note: Any forms that already dropped out will need to be re-added using Add Compliance Items.)
- Optional Time Taken in Record Care: Fixed an issue where Time Taken was required in Notifications → Record Care even when the “Time Taken is required on the Record Care page” setting was turned off. Time Taken is now only required when that setting is on.
- Uninterrupted Real-Time CRM Alerts: Resolved an issue where real-time CRM alert emails and texts could stop arriving after a system restart. Alerts now continue to send without interruption.
- Correct Unit Occupancy Link: Fixed an issue in the enhanced navigation where Community → Occupancy → Unit Occupancy opened the Occupancy Summary. The link now opens the Unit Occupancy report.