Resident Monitoring Reference Guide

Resident Monitoring is a temporary status that can set for a resident as a result of an event or incident. Monitored residents appear on the Resident Monitoring page, where you can review and record vitals, notes, and interventions. While monitoring is active, a Monitor badge shows on the resident's profile photo throughout ALIS.

About Resident Monitoring

Resident Monitoring supplements Alert Charting at AL communities, helping the care team give extra attention to a resident and track their progress.

In ALIS, the "Monitor" status appears on a resident's profile photo for the duration of the monitoring event. An ALIS team member must turn the feature on. 

For enablement assistance, contact your Account Manager or the ALIS Customer Success Team.

Configure Monitoring Reasons and Interventions

When enabled, ALIS provides default lists of Monitoring Reasons, Interventions, and Monitoring End Reasons. 

When are Monitoring Reasons and Interventions required? 

• Start Monitoring: When initially adding a resident to monitoring, it is required to select Monitoring Reason(s) and Intervention(s).
• End Monitoring: When ending resident monitoring, it is required to select the end Reason in order to complete this action.

Reasons and Interventions are customizable per community in Resident Settings, and use the Copy To button to apply these settings to other community environments.

For configuration assistance, contact your Account Manager or the ALIS Customer Success Team.

Access Resident Monitoring

There are multiple locations in which you can add a resident for monitoring: 

1. Dashboard icon and Residents dropdown menu - Use the Monitored Residents dashboard icon or the Residents menu at the top of any page. This takes you to the Monitoring Center in which you can add residents for monitoring and view details for residents currently being monitored.
2. Resident Profile - Click the Monitor Resident button below their photo to add a resident for monitoring. If the resident is currently being monitored, details will appear below the Evaluation Information section. You can click the "View all active monitoring events" link to view these details in the Monitoring Center.
3. Within an Incident Report - Click the Monitor Resident button at the very bottom of the page to add a resident for monitoring. This Resident Monitoring section of the Incident Report will show any details if the resident is already being actively monitored.

1 - Monitored Residents Dashboard icon

2 - Resident Profile

3 - Incident Report

Add Resident for Monitoring 

This section outlines how to add a resident for monitoring from the main Resident Monitoring page, however the steps are the same as when doing so from the other above mentioned locations. 

On the Resident Monitoring page, click the +Resident For Monitoring button. This opens a pane to the right where you can set the monitoring status and add details for any current resident. 

• Make required selections for Resident, Duration, Monitoring Reasons, and Interventions. (Remember that the Monitoring Reasons and Interventions dropdown options can be fully customized in Resident Settings.)
• Type monitoring details in the optional Reason Summary and Intervention Summary fields. It may be required by your state to write more thorough summaries, and each of these summary fields accommodates up to 2,000 characters. 
• Click Submit to save. 

Monitoring Details

Once a resident has been added to the Resident Monitoring page, most current details can be viewed under the Actively Monitoring blue bar. A common policy is to check this page once at the start and once at the end of each shift to review stated goals and add Observation notes or vitals records. 

• The Reasons and Interventions fields will preview up to 250 characters of the typed summary. If either field contains more than 250 characters, a +Show More button can be used to expand and view the full text. 
• The most recently recorded Vitals checks and Observation notes are made prominent on the page (if they were recorded in the last 72 hours) with two separate tables.
  • You can use Observations to verify the completion of all stated interventions for actively monitored residents.
  • This area is also a convenient location to add more Observation notes and vitals records. Simply click the blue +Observations or +Vitals buttons and enter required details.
• Click the top righthand More button to start a new evaluation, make changes to the resident's care plan, edit any of the monitoring details, or delete the monitoring record altogether. 

End or Extend Monitoring

It is important to note that once the monitoring duration is over, it is necessary to manually Extend Monitoring or End Monitoring. 

End Monitoring

Ending monitoring removes the resident from the Monitoring tab. It also impacts the red number notification badge on the dashboard icon and the "Monitor" status shown on the resident profile photo. To end the monitoring status before the set end date, click the End Monitoring button.

Any residents whose monitoring has not been ended but has exceeded the set end date will move from the Actively Monitoring section to the Passed Monitoring End Date section at the bottom of the page.

When ending monitoring, you will be prompted to select a reason for ending the monitoring. (Remember that the End Monitoring Reason options can be fully customized in Resident Settings.)

• If you select Other, an optional Explanation field expands where you can type a custom reason, up to 500 characters.
• Once you select the applicable reason, click Submit. 

Extend Monitoring

To extend monitoring, scroll to the Passed Monitoring End Date section and click the Extend Monitoring button. This will provide a pop-up in which you can set a new End Date and End Time. Once monitoring has been extended, the resident's monitoring details will move back to the Actively Monitoring section of the page. 

Print Monitoring Events

You have the ability to print individual monitoring events for both active and historical records. When selecting to print a monitoring event, a PDF is generated containing relevant resident information as well as the monitoring reasons and interventions summaries details.

• For active monitoring events including those that have 'Passed Monitoring End Date', use the righthand More button and click Print:
• To print monitoring events that have been ended, navigate to the Monitoring History tab. Then, click on the printer icon: 

Monitoring History and Audit

In the Monitoring History tab, you can review all records of Resident Monitoring. You can edit the reasons and interventions if needed, and delete records if something was added in error.

The Monitoring Audit tab will show a log each time someone at your community adds, edits, or deletes a Resident Monitoring record.

Related Articles:

• How to Add a Resident for Monitoring
• Guide to Observations
• How to Schedule PRN Care
• How to Complete an Incident Report

For more assistance: 888.404.ALIS (2547)  |  support@go-alis.com