Resident Monitoring is a temporary status that can set for a resident as a result of an event or incident. Residents who are being actively monitored display on the Resident Monitoring page where you can review and record recent vitals, notes, and interventions.
About Resident Monitoring
This feature was designed to supplement Alert Charting policies at AL communities. Certain events require a care team to allocate more attention to a resident's status, and ALIS Resident Monitoring helps you track the progress of these residents. In ALIS, the "Monitor" status appears on a resident's profile photo for the duration of the monitoring event.
Resident Monitoring is a feature that must be turned on by an ALIS team member. Most likely, this will already be enabled for you during your initial Onboarding to ALIS. If you are self-onboarding or need further assistance, contact your Account Manager or our ALIS Customer Success Team.
Configure Monitoring Reasons and Interventions
When Resident Monitoring is enabled for your company, ALIS provides default lists of commonly-used Monitoring Reasons and Interventions which are required fields for entry when adding a resident to monitoring. These reasons and interventions can be further customized on the community level in Resident Settings. If you choose to add new items, they can be easily copied to other community environments with the Copy To button.
When ending resident monitoring, it is required to select a reason in order to complete this action. ALIS provides a default list of Monitoring End Reasons for this purpose, which can also be customized in Resident Settings.
For assistance with settings configuration, contact your Account Manager or our ALIS Customer Success Team.
Access Resident Monitoring
There are multiple locations in which you can add a resident for monitoring:
- Dashboard icon and Residents dropdown menu - Use the Monitored Residents dashboard icon or the Residents menu at the top of any page. This takes you to the Monitoring Center in which you can add residents for monitoring and view details for residents currently being monitored.
- Resident Profile - Click the Monitor Resident button below their photo to add a resident for monitoring. If the resident is currently being monitored, details will appear below the Evaluation Information section. You can click the "View all active monitoring events" link to view these details in the Monitoring Center.
- Within an Incident Report - Click the Monitor Resident button at the very bottom of the page to add a resident for monitoring. This Resident Monitoring section of the Incident Report will show any details if the resident is already being actively monitored.
1 - Residents dropdown menu and Dashboard icon
2 - Resident Profile
3 - Incident Report
Add Resident for Monitoring
This section outlines how to add a resident for monitoring from the main Resident Monitoring page, however the steps are the same as when doing so from the other above mentioned locations.
On the Resident Monitoring page, click the +Resident For Monitoring button. This opens a pane to the right where you can set the monitoring status and add details for any current resident.
- Make required selections for Resident, Duration, Monitoring Reasons, and Interventions. (Remember that the Monitoring Reasons and Interventions dropdown options can be fully customized in Resident Settings.)
- Type monitoring details in the optional Reason Summary and Intervention Summary fields. It may be required by your state to write more thorough summaries, and each of these summary fields accommodates up to 2,000 characters.
- Click Submit to save.
Monitoring Details
Once a resident has been added to the Resident Monitoring page, most current details can be viewed under the Actively Monitoring blue bar. A common policy is to check this page once at the start and once at the end of each shift to review stated goals and add Observation notes or vitals records.
- The Reasons and Interventions fields will preview up to 250 characters of the typed summary. If either field contains more than 250 characters, a +Show More button can be used to expand and view the full text.
- The most recently recorded Vitals checks and Observation notes are made prominent on the page (if they were recorded in the last 72 hours) with two separate tables.
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- You can use Observations to verify the completion of all stated interventions for actively monitored residents.
- This area is also a convenient location to add more Observation notes and vitals records. Simply click the blue +Observations or +Vitals buttons and enter required details.
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- Click the top righthand More button to start a new evaluation, make changes to the resident's care plan, edit any of the monitoring details, or delete the monitoring record altogether.
End or Extend Monitoring
It is important to note that once the monitoring duration is over, it is necessary to manually Extend Monitoring or End Monitoring.
Ending monitoring removes the resident from the Monitoring tab. It also impacts the red number notification badge on the dashboard icon and the "Monitor" status shown on the resident profile photo. To end the monitoring status before the set end date, click the End Monitoring button.
Any residents whose monitoring has not been ended but has exceeded the set end date will move from the Actively Monitoring section to the Passed Monitoring End Date section at the bottom of the page.
When ending monitoring, you will be prompted to select a reason for ending the monitoring. (Remember that the End Monitoring Reason options can be fully customized in Resident Settings.)
- If you select Other, an Explanation field will expand for you to type a custom reason.
- Once you select the applicable reason, click Submit.
To extend monitoring, scroll to the Passed Monitoring End Date section and click the Extend Monitoring button. This will provide a pop-up in which you can set a new End Date and End Time. Once monitoring has been extended, the resident's monitoring details will move back to the Actively Monitoring section of the page.
Print Monitoring Events
You have the ability to print individual monitoring events for both active and historical records. When selecting to print a monitoring event, a PDF is generated containing relevant resident information as well as the monitoring reasons and interventions summaries details.
- For active monitoring events including those that have 'Passed Monitoring End Date', use the righthand More button and click Print:
- To print monitoring events that have been ended, navigate to the Monitoring History tab. Then, click on the printer icon:
Monitoring History and Audit
In the Monitoring History tab, you can review all records of Resident Monitoring. You can edit the reasons and interventions if needed, and delete records if something was added in error.
The Monitoring Audit tab will show a log each time someone at your community adds, edits, or deletes a Resident Monitoring record.
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