My Account is the central location for managing your personal ALIS staff profile. It is where you update your contact information, create a digital signature, manage your security and login settings, choose the page ALIS opens to when you sign in, and subscribe to alerts so you stay informed on resident care.
Access My Account
Click on the My Account link at the top of any page in ALIS.
Staff Profile tab
Use this tab to update your personal and contact information.
Add a profile photo
- Hover over the blank photo area in the top left.
- Choose your input method:
- Use Camera: Take a photo of yourself with the camera on the computer, tablet, or device you are using. You may need to grant camera access to your device.
- Set Photo: Upload a photo already saved to your device. You will browse your device for the saved file.
- Click Save Photo.
Translate on-screen text (Translate Text To)
In the Personal Information section, use the Translate Text To dropdown to have ALIS translate on-screen text into your preferred language. This is an AI-powered feature, and the default is None. Choose a language, then click Update to save.
For step-by-step instructions, see How to Translate ALIS into Another Language.
Set Your Signature
You can digitize your signature here so you can apply it to documents going forward.
- Click Create New Signature.
- Choose your input method:
- Draw: Use your mouse to sign in the large gray box.
- Touchscreen: Use your finger or a stylus on a tablet or mobile device.
- Type: Type your name in the smaller box to generate a handwritten-style font signature. This is the most legible and most popular option.
- Click Store & Submit to save your signature.
Your signature is secure. Applying it to any document in ALIS, such as a Compliance form or Incident Report, always requires your unique username and password.
Add your mobile phone and email
We strongly recommend adding your mobile phone number and email address in the Contact Information section. These are used for password resets and for managing your alerts.
See How do I change a staff member's password? and How to Manage ALIS Alerts for more information.
Compliance Forms tab
This tab lists documents your administrator has assigned to you, such as employee handbooks or training acknowledgments. It may also be empty if you have nothing to complete.
On a Compliance form, you will have one or both of these options:
- Fill Online > New Form: Opens a digitized version of the form to complete in ALIS.
- Upload File: Uploads a completed PDF from your device.
As you work, use:
- Save & Close: Saves your progress on a digitized form so you can finish later. Click Edit to resume.
- Complete: Click this only when the form is entirely finished and ready to submit.
For more on completing these compliance items, refer to this Staff Compliance guide.
Login & Access tab
Use this tab to view your security settings, manage your login, and choose your default homepage. It is organized into two areas: Access & Preferences on the left and Login Information on the right.
Access & Preferences
- Security Roles: Shows your level of access to ALIS. This is set by an administrator and cannot be changed here. See the Security Roles Reference Guide.
- ALIS HQ Report Access Role: Shows your level of access to ALIS HQ reports. This is also set by an administrator and cannot be changed here. See How to set your ALIS Dashboard to an ALIS HQ Report.
- Login Timeout: Choose how long ALIS keeps you logged in while you are inactive (not clicking or typing). See ALIS Login Timeout.
- Homepage: Choose the page ALIS opens to when you sign in. See Set your default homepage below.
How to set your default homepage
If your community uses a role-based experience, you can set it here so you land in your daily workspace automatically.
- Go to My Account > Login & Access.
- In the Access & Preferences column, open the Homepage dropdown.
- Select your default page. The available options depend on your role permissions and on what your community has enabled.
- Your selection automatical saves.
Tip: Users can set an available Experience as their homepage to open straight into their role-based workspace (e.g., Caregiver, Nurse, Salesperson).
Login Information
- ALIS Login: Shows your username and whether your login is active.
- Change Password: Click Change Password to update your credentials. You will need to enter your current password first. For more information, see the How do I change my password? guide.
Tip: If an administrator or another staff member gave you your current password, change it right away to something private and unique to you.
Timesheet tab (if applicable)
If your community uses ALIS for time tracking and attendance, you will also see a Timesheet tab showing your punch-in and punch-out history. Depending on your permissions, you may be able to edit these records to correct mistakes.
Administrators can view and export these details for all staff from Staff Reports > Timesheet Report.
Time Tracking is enabled per community in Community Settings. For enablement assistance, contact your Account Manager.
Preferences tab
Use this tab to subscribe to alerts for specific events, such as Incidents or Fall Risks. See How to Manage ALIS Alerts.
- Click Manage Alerts Preferences.
- In the pop-up, choose what you want to hear about and how you want to be notified:
- Daily Digest: A single email each morning summarizing the previous day's alerts. Best for non-urgent tracking.
- Real-time Emails: Sent immediately after an event occurs. Best for urgent items such as Incidents.
- Real-time Texts: SMS messages sent immediately to your phone.
- ALIS Alert Center: Notifications that appear only within the bell icon in ALIS.
- Click Submit to save your subscriptions.
Audit Log
This tab provides a security log of your account activity.
Examples of what it records include:
- Login and logout times.
- Completion of compliance items.
- Edits made to your profile by administrators.
- Punch-in and punch-out records.