How do I change my password?

Ensure secure login credentials by updating your password in just a few simple steps. 

Change Password

1. Log into ALIS and click on the My Account link at the top of the page. 
   • For more information, refer to these My Account and ALIS Login Basics guides.
   • For further login assistance, contact our ALIS Customer Success Team.
2. In the My Account page that appears, click the Login & Access tab.
3. Under the righthand Login Information section, click Change Password.
4. You will then be prompted to enter your Current Password and type a new one twice in the New Password and Confirm Password fields below that.   
5. As you type and confirm the new password, the password requirements in the red boxes will turn green once they are fulfilled by your entry. Click Save to update your password. This new password must be used upon your next login.                                     

Password Troubleshooting

If you attempt to save your new password and are unable to do so, it is either because you entered your Current Password incorrectly or have not satisfied the password requirements for your New Password. You will need to reconcile either or both of these in order to Save. 

If you are still having difficulty, contact your company administrator or our ALIS Customer Success Team.

Related Articles: 

• ALIS Login Basics
• My Account 

For more assistance with ALIS Logins,

Contact our ALIS Customer Success Team:

 888.404.ALIS (2547) or support@go-alis.com