How to manage the ALIS Connect Center

The ALIS Connect Center is your central hub for managing portal content, monitoring user access, and utilizing the secure chat messaging feature. From this single location, you can ensure families stay informed and connected with your community.

Access the Connect Center

To access the ALIS Connect Center, click on your Dashboard icon or use the Residents dropdown menu.

The ALIS Connect Center is where you can manage portal content, monitor user access, and utilize the chat messaging feature. When you make updates or send messages in the ALIS Connect Center, that information is immediately reflected in the ALIS Connect website. We recommend designating at least one staff member who will be responsible for routine management of the Connect Center to ensure families and contacts always have the most up-to-date insights on their loved one(s). 

Messages tab

This tab houses the secure chat interface. Designated staff can view, send, and reply to messages from family members here.

Engagement tab

Use this tab to create and edit posts for the social feed. This where you can showcase fun events, daily activities, and this functions like a private social media wall.

You can set posts to be visible to all ALIS Connect users in your community or limit visibility to the contacts of specific residents only.

1. Click the Create New Post button. 
2. On the Create Post page, fill out the post details:
   1. Event Date: This defaults to today's date. If creating a post for an upcoming event, you may want to choose the specific event date. 
   2. Visible: This determines if the post will be visible to selected users. Most likely, you will leave this toggled to Yes.
   3. Post: Type your message into this text field. 
   4. Take/Upload Image: Click on this button to choose a photo to include in the post.
   5. Post Type: This determine which users are able to view the post in ALIS Connect once created. 
      1. Resident - Use this option if you want to share the post with specific resident contacts only.
      2. Community - Use this option to share the post with all ALIS Connect users.
3. Click Create Post at the top of the page to share with users. 

View the shared post on the Engagement tab. To edit or delete the post, use the pencil or trash can icons. 

Bulletin tab

This tab is where you can upload PDF files of your Menu and Activity Calendars so families always have the latest schedule. 

• Click the upload icon (up arrow) to select a menu or calendar PDF from your device. 
• When uploading a PDF, you have an optional Expiration Date field. You can always change the expiration if needed.
  • Note that if you set the expiration date here, you can also setup ALIS Alerts to not notify you when these documents are 2 days from expiring and/or as soon as they have expired. For more information configuring ALIS Alerts, refer to these Alerts Settings and How to manage ALIS Alerts guides. 
• Use the Show All Versions buttons at the bottom of the page to view previous PDF uploads.

Access tab 

The Access tab is where you manage all user permissions. It displays a full list of residents and any associated contacts that you have already provided ALIS Connect access. 

• To send a registration email to a resident, click the Send Invite button found in the Resident Access column.

• To send a registration email to a resident contact, click the Manage button on the far right. This takes you to a 'Manage ALIS Connect Access' page for the specific resident where you can view all contacts to send invites to or further manage individual users' access. 

• Tip! Verify the delivery status of your invitations by clicking the View Email Statuses button at the top right of the Access tab to navigate to the Email Center.

• Tip! Click Export to Excel to download the full list of resident and contact details with ALIS Connect Access.

• Reminder: User Profiles (the specific permission sets for Evaluations, Invoices, Medications, etc.) are configured in ALIS Connect Settings. 

For more information on how to manage user access, refer to this How to manage ALIS Connect users guide.

Audit Tab

The Audit tab provides a comprehensive log of all administrative actions taken within the ALIS Connect Center, allowing you to easily track changes and updates. 

Related Articles:

• ALIS Connect Reference Guide
• How to configure ALIS Connect Settings
• How to pay bills in ALIS Connect (For Families)
• How to manage ALIS Connect users

For more assistance with ALIS Connect,

Contact our ALIS Customer Success Team:

888.404.2547(ALIS) or support@go-alis.com