This guide outlines the required steps for sending an Admit Message, which initiates the prescription data exchange with your pharmacy. This unique process only applies to communities with an active PrescribersConnection pharmacy integration.
Why send an Admit Message?
Effective medication management starts with a synchronized connection between your community and your pharmacy partner. Through the PrescribersConnection pharmacy integration, ALIS allows for the secure electronic exchange of resident information and prescription data, which streamlines order fulfillment.
To establish this connection for a specific resident, you must digitally link the patient information in ALIS to that stored by the pharmacy. This is done by sending the Admit Message.
ALIS and the pharmacy store data in separate systems, and the pharmacy needs to know exactly which ALIS resident matches the files in their database. The Admit Message acts as the bridge:
It transmits the resident’s ALIS profile and distinct Medical Record Number (MRN) to the pharmacy.
It allows the pharmacy to "map" the resident in their software system.
It opens the channel for the pharmacy to begin sending medication orders directly to your ALIS Pharmacy Inbox.
Note: This is a mandatory step for all new move-ins. The pharmacy cannot send order data to ALIS until this mapping is complete.
When to send an Admit Message
Before Move-In (Recommended): We recommend sending the Admit Message before the resident physically moves into your community. This ensures their prescription data is fully processed and available in ALIS upon their arrival. This action is performed in the Pharmacy Inbox.
During or after Move-In: If you missed the pre-arrival step, you can still send the Admit Message. This can be done through the Pharmacy Inbox at any time, or as a step within the Move-In workflow from the Applicant profile.
How to send an Admit Message
Follow the below steps for sending an Admit Message before move-in or within the Move-In workflow.
Pharmacy Inbox (before move-in)
From the Dashboard, click on your Pharmacy Inbox.
Click on the Manage Census tab.
Click the Resident Stage dropdown menu and select Applicant.
Locate the prospective resident's name in the list and click the Options dropdown button. Click Send Admit.
In the 'Census Admit' message that appears, click Send Message to confirm.
Applicant Profile (upon move-in)
Navigate to the Applicant profile that you plan to move in.
At the top right, click the green Move In button.
In the 'Move In New Applicant' pop-up that appears, verify move-in details and keep the 'Send Admit to Pharmacy' toggle set to Yes.
Click the blue Yes button in the bottom righthand corner of the window to complete the move-in and immediately send the Admit Message to the pharmacy.
After Admit Message is sent
Once the admit message is sent, the pharmacy will receive the resident's profile details.
While the system tracks the resident's Medical Record Number (MRN) in the background immediately after sending, please note that the MRN is likely not visible to you in the Census tab. If you need to look up a specific MRN for troubleshooting, contact the ALIS Customer Success Team.
Audit the 'Link status'
In the Manage Census tab of your Pharmacy Inbox, you can filter by 'Link status' to view the current connection status of your residents. Use this filter alongside the Resident Stage filter for a complete view of your data.
Understanding the 'Link status' definitions:
Linked: This means a census was sent and ALIS received a "Verify Census Response" message back from the pharmacy for that MRN. Order messages for these residents will automatically appear in the Incoming Orders tab.
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Not Linked: This status can indicate two different scenarios:
No Census Sent: No admit message has been sent for this resident yet (no MRN assigned).
Pending Pharmacy Verification: A census was sent (MRN assigned), but ALIS has not yet received a "Verify Census Response" message back from the pharmacy. Order messages may appear in the Incoming Residents tab to be manually mapped.
Important Note: A "Not Linked" status does not necessarily mean the resident is not mapped at the pharmacy; it is often just an indicator that the pharmacy hasn't sent back a "linked" confirmation message. Always check the Incoming Residents tab for orders if a resident appears as "Not Linked."
For questions regarding the Link Status or order delays, first contact your pharmacy directly to ensure they have mapped the resident. Then, contact our ALIS Customer Success Team for further assistance if needed.
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