How to set profile photos

About ALIS profile photos

Uploading photos is managed entirely by your designated community team members. It is recommended practice to photograph residents once yearly to keep photos up-to-date. An optimal profile photo is taken at a straight, frontal angle from the shoulders-up. 

Photos can be uploaded or edited at any point for Prospect, Applicant, and Resident profiles. It can be helpful to upload the photo at an earlier stage in the resident life cycle (Prospect/Applicant) in ALIS to ensure the individual has a photo ready for their physical move-in date. An alternative would be to take the resident's photo from your device on the same day they move in. 

For more information about adding and updating profiles, refer to these articles: Guide to Adding New Residents and Resident Profile Reference Guide. 

How to set a profile photo

Photos are uploaded directly from an individual's profile in ALIS. Access profiles by navigating to your Prospects tab in the ALIS CRM, or by clicking on the All Residents dashboard icon.

On a profile, hover your mouse over the blank photo area or over the current photo. When doing this, you will see the options to Use Camera and Set Photo. 

Use Camera

This option allows you to take a photo of the resident immediately with the camera on your computer, tablet, or other device that you are currently using. When you select the Use Camera option, you likely need to give camera access to your device. 

1. In the pane that opens to the right, click the Take Photo button to snap a picture. You can click this button as many times as needed until you are satisfied with the result. 
2. Click Save Photo to automatically save the photo to the profile. 

Set Photo 

This is the option you should choose if you plan to upload a photo that is already saved to your device. When you select the Set Photo option, you will need to browse your device for the saved photo. 

1. In the pane that opens to the right, click the Choose Resident Photo button to open the browser for your device's files.  
2. Once you select the correct photo in your file browser and confirm, click Save Photo on the right hand ALIS pane to immediately save the selected photo to the profile. 

Edit and delete photos