How to Manage ALIS Alerts

Updated February 04, 2022 23:31
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ALIS Alerts allow us to customize important notifications for staff. Alerts can be read within the ALIS Alert Center, sent to the staff member's email, and sent as text messages, and the subscriptions can include a range of events categories (medications, billing, etc.).

Each alert includes a link to a relevant page in ALIS so that you can easily login and review the relevant information.

For information about customizing your alert events categories, read this article: Alert Settings

Alerts are setup for you and your staff for each individual community you are associated with. If you or your staff need alerts for multiple communities, these must be managed separately for each community by updating the Community selector. For help copying your alerts subscriptions from one community to another, contact us!

Managing your own alerts

Access your My Account page and click the Preferences tab.
Click the Manage Alerts Preferences button in the Alerts tab.
This opens a pop-up where we will configure each subscription we want to receive, and how we want to receive it.
- Daily Digest refers to one email you receive each morning to see all of the previous day's alerts. Select all categories you wish to receive this way.
- Real-time Emails are sent to you momentarily after one of the events within the category occurs. These are useful for urgent alerts such as incidents.
- Real-time Texts are used similar to the Real-time Emails. Select categories for this that are urgent for you to receive.
- Categories selected to be received for any of the other subscription options will also go to the ALIS Alert Center. Select this option for any categories you only want to read in the Alert Center.
Click Submit at the bottom right to begin receiving the alerts!

The easiest way to see which events are included in the different categories is to review them after you subscribe. Once subscribed to a category, it displays in the Alerts tab where you can click the category name to view the included events. If you need to edit the events included in a category, this is updated in Alert Settings.

Managing your staff's alerts

You can subscribe staff to categories received in the ALIS Alert Center in bulk from the All Staff page.
- Click the checkboxes to the left of the staff members' names.
- Click the Assign Alert Categories button above the list of staff.
- In the pane on the right, select the categories you want to assign the selected people.
- Click Assign Alerts at the bottom of the pane.
For more nuanced alert setup involving the other ways staff can receive alerts, access the staff member's profile.
Scroll down to the Settings section, and click the blue bar to open the section called Alert & Notification Preferences. Click Manage Alerts Preferences and follow steps 3 and 4 in the above section to complete the subscription.