ALIS integrates with 50+ software providers in the senior living industry, and the ALIS App Store serves as a library for these integrations offerings. Use this guide to learn about the App Store and how you can use it to optimize all operations for your team.
About the App Store
We understand that your data is most valuable when centralized and flowing freely between software platforms. Therefore, we partner with various providers of some of the industry’s best software to build integrations that enhance your overall operations. The ever-evolving App Store houses these integrations in all phases of development and is where the app installations are configured and managed for your team.
When utilizing our available integrations, you will:
- Eliminate the need to re-enter data across multiple systems.
- Gain stronger management insights.
- Ensure accuracy and alignment across teams.
- Enable greater levels of efficiency and productivity.
App Store Integrations Categories
We offer a range of integration categories, each of which contain a variety of integrations with our trusted partners. Read the descriptions below to learn what each category offers. To view specific integrations that we offer within each of these categories, refer to our ALIS App Store Offerings guide.
Category |
Description |
|---|---|
Clinical Systems |
|
Community |
|
CRM |
|
General Ledger |
|
Marketing and Communications |
|
Nurse Call System |
|
Pharmacy |
|
POS |
|
SSO |
|
Visitor Management System |
|
Work Order Management |
|
Workspace Provider |
|
Navigate the App Store
Only users with specific security role permissions can view and manage the App Store. If you are a company administrator and need assistance with updating security role permissions, contact your Account Manager or our ALIS Customer Success Team.
To access the App Store, click the link at the top of any page in ALIS.
Filters
Once in the App Store, the filters can serve as a useful tool for you to efficiently narrow your view of integrations shown on this page.
- App Name - Use this search bar to type the name of an integration you want to locate.
- Category - This dropdown menu displays the same category names described in the above table. Use this filter to show only integrations within a specific category.
- Strategy - This refers to the strategy for data communication between systems. We recommend only using the other available filters, and our team can provide more specific information regarding strategy during installation.
-
Direction - This refers to the way in which data flows between systems.
- Bidirectional is a two-way sync that allows different software platforms to automatically share and update data with each other, ensuring information is always consistent across both systems.
- Unidirectional to Partner is a one-way connection that automatically pushes data from ALIS (source platform) to the destination platform without sending any information back.
- Unidirectional from Partner is a one-way connection that automatically pushes data from the source platform to ALIS (destination platform) without sending any information back.
-
Status - This filter allows you to filter the phase of development that the integration is in. This page defaults to preselecting the GA and Beta statuses. See below for descriptions of each status:
- GA means "General Availability" and that the integration is available to all clients for installation.
- Beta indicates that the integration is still undergoing testing. When in beta, the ALIS team and our integration partner works with a mutual client's community to refine the integration processes and prepare to release it as GA. Even when an integration is tagged as "Beta", we still encourage you to reach out to your Account Manager to indicate your interest in enabling it. If we are not able to enable if for immediately, we will add you to the queue of first clients to enable it for once ready.
- Under Development means that the integration build is in progress, and you can use this filter to see which integrations are coming. You can also reach out to your Account Manager to indicate interest, and we can make sure to keep you updated on its progress.
- Stalled means that the integration build has been paused.
- Under Evaluation means that the integration is being reviewed and tested for viability.
- All / Installed / Not Installed - This toggle can be particularly helpful to quickly filter for active integrations. The Installed section of this toggle will always show the total number of integrations currently installed in your environment.
App Installation
We are working towards a future where you can independently install any app you need directly from the App Store. For now, however, the ALIS team will coordinate app installations for you. This process is necessary to meet important regulations, like protecting data privacy and working with older systems not designed for data sharing.
The installation of all apps generally follow similar if not the same steps to set up. Each app page contains a blue Install button. Once an app is installed in the App Store, the ALIS team then works with the partner app to:
Exchange credentials
Verify connectivity
Map customizable fields
Map record IDs
Some integrations may require additional coordination and configuration in your ALIS environment. For example, when setting up the WelcomeHome integration we must work with you to align the floor plans in ALIS to data points found in that system.
The timeline for installation is dependent on the integration, and our team will work closely with you to meet your timeline requirements as much as possible. To get started with an app installation, first contact your Account Manager or our ALIS Customer Success Team.
API Exports
ALIS grants access to API data points per integration to retrieve and update records. These API calls generally map to the ALIS user interface making it simpler to connect data and workflow to what you see on the screen.
When an app is installed, each company will be assigned unique credentials, which are stored by the app partner and can be used to access a mutual client's objects. Each ALIS module contains a set of objects, which are standardized representations of data being sent or received.
The most common objects are:
- Company - the umbrella organization that owns or manages multiple communities.
Community - a single senior housing building belonging to or managed by the company.
Resident - an individual living in the community and all of their associated data.
Staff - any person employed by the company and providing services.
Prospect - the individual who is a potential new resident/sales lead.
Prospect Contacts - contacts associated with potential new residents.
Referral Sources - contacts the building maintains for sourcing new prospects.
Partners can subscribe to receive updates when an object is created or modified. Objects are never deleted and are maintained indefinitely in the ALIS database.
For more general information on ALIS API exports, refer to this ALIS API Reference Guide guide.
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For more assistance: 888.404.ALIS (2547) | support@go-alis.com
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