Orders can always be manually discontinued on your resident's Manage Orders page. If you have a pharmacy integration, ideally your pharmacy sends an an Order Discontinue message to ALIS so you can discontinue the order without leaving the Pharmacies page.
Manual Discontinue
On your resident's Manage Orders page, you can click the Options button to the right of any order and click Discontinue. This will prompt you to add a reason for the discontinuation.
The discontinue reason will display in the Audit tab of Manage Orders. If you ever have a question about when or why or who discontinued an order, you can look in the Audit log and search for the name of the order in the Notes field.
The Med Changes Report will always audit all manual updates to orders including discontinuations, and it is designed to help notify your pharmacy team of any changes.
- Since ALIS cannot update any orders in your pharmacy's software, your pharmacy team can use this report as a resource to review changes and update their system as needed.
- Read this article to learn more about the report and how we can automatically notify pharmacy personnel of order changes: Medication Changes Report.
Discontinue Order messages from your pharmacy
The majority of pharmacy integrations will send Discontinue messages to your Pharmacies page when the pharmacy personnel discontinues an order in their software. Click the Discontinue button, then confirm the pop-up. This will discontinue the order on the resident's Manage Orders page and create a log in the Audit tab.
Additional Information
Once an order has been Discontinued, this can't be undone. If you need to recreate the order, you can most easily do this by cloning the order you discontinued.
Read this article for more information about cloning orders: Clone a Medication, Treatment, or PRN.
Med Holds
You can schedule a Medication Hold on the Manage Orders page. This is best used when the resident will not take their medication for a specific period of time, often around surgeries or other procedures. If the resident will go back on the medication after a specific time, use the medication hold feature instead of discontinuing their orders.
Use the Options button next to any order on Manage Orders, and click Schedule Hold. This will allow you to schedule start and end times for the hold, and you are required to enter a reason for the hold. By scheduling an End Hold date and time, you can be confident that the order will reappear on Pass Meds when you need it.
Read this article for more information about Medication Holds: Medication Holds.
If a discontinued order is showing as a New Order from your pharmacy, you have the option to Dismiss the order.
- Dismissing an order does not remove it completely, and does not discontinue it in your pharmacy's software. Clicking dismiss will remove the order from view until the pharmacy makes an update to the order again.
- If the order is not discontinued on the pharmacy's end, the message might regularly continue to reappear on your Pharmacies page. It is necessary to contact your pharmacy so that they can discontinue it in their software.
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