Alert Settings

ALIS Alerts give us the flexibility to receive notifications based on customizable event subscriptions. This article explains how to use the Alert Settings for these customizations. 

For more information about subscribing to the Alerts for yourself or for your staff, read this article: Managing ALIS Alerts

Alert Modes

This allows you to enable or disable whether your community's alerts can send to emails or text messages.

When these are enabled, you can set up email and text alerts for yourself and for your staff.

Alert Categories

This is where we can view which events are included in your community's alerts categories, create custom categories (with fewer events than the default), and we can see which staff members subscribed to your categories.

Click the name of any category to see which events are included by default. If you click on a custom category, you can see that some of the events are turned off.

Custom Alert Categories

Follow these steps to create a custom category:

1. Click the Copy and Customize button to the right of the default category you want to customize. 
   • This creates a new category based off the default category, and you can disable specific events to tailor this category to your needs. 
   • The default category can not be replaced or deleted, but you can disable it.
2. Click the OFF button for the events you want to remove from your category.
3. Name your category something is easy to identify for when you are subscribing yourself and others.
   • Example: A custom category based on the Charting default category that only has "Incident marked as complete" and "Incomplete incident report" enabled could be named "Charting - Incidents"
4. Click the Save new category button! You can now subscribe yourself and others to this new category.

Related Articles:

Managing ALIS Alerts